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Support
Devine Systems technical services team has an average of 10
years experience working in IT. Day in and day out, we share
our collected knowledge and experience with you to provide
first-class technical services. Devine Systems knows Service
and Support. We live IT.
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Telephone
Eventually your employees will encounter a
problem with a computer or application and they will
need help. With Devine Systems that help is just a
phone call away. We have at least two engineers
in-house at all times to solve as many problems as
possible over the phone. In most cases we can get
your employees back to work in just a few minutes.
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Remote Assistance
For problems or questions that are too complicated
to communicate properly over the phone, Devine
Systems can help you set up a solution that will
allow our in-house support staff to take control of
your more critical systems right from our own
office. With this capability we can provide
immediate response to your computer issue and
resolve the problem directly. In most cases we can
resolve your issue without needing to come on-site.
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Onsite Support
For those
issues to complex to resolve over the phone, Devine
Systems will dispatch a technician to your place of
business for onsite support. Dependant upon the
level of severity, onsite support can be available
24x7. You can be reassured that Devine Systems is
prepared to handle your Complete IT needs at a
moment's notice.
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